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Flexi pay problem


Author Message
Written on: 06.11.2013 18:35
Jwsimms
Posts: 4
I. Having a bit of confusion trying to buy a ticket through the flexi pay system.

I go through the procedure but at the bottom of the page it gives me the amount of a full ticket price rather than the installment prices. I have read through the FAQ and it says I should choose the amounts but not given this option.

Written on: 01.03.2014 21:48
Nap4
Posts: 8
This Flex pay system is totlaly fucked up.

I have paided for 2 tickets with 4 installments
but i cannot find out how to pay more
It just goes in a loop for me !!!!

Im just going to buy 2 tickets and hope i get a refund.

Honestly there was a great system a few years back
where it automaticllay paided via my account no problem.

Why the fixed it so that it didnt work dont ask me !!!!
Written on: 10.03.2014 16:51
Coldblooded
Posts: 1198
Nap4 wrote:

This Flex pay system is totlaly fucked up.

I have paided for 2 tickets with 4 installments
but i cannot find out how to pay more
It just goes in a loop for me !!!!

Im just going to buy 2 tickets and hope i get a refund.

Honestly there was a great system a few years back
where it automaticllay paided via my account no problem.

Why the fixed it so that it didnt work dont ask me !!!!


The most direct explanation is that Roskilde switched ticket vendor from Billetlugen who has handled it for about five years IIRC – to BilletNet, who coincidentially also used to be Roskilde's Danish ticket vendor before.

It's chiefly BilletNet's responsibility if the system doesn't work, so contact them directly via phone or e-mail if you're stuck in their shenanigans.


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