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until Roskilde Festival 2014 - 29 June to 6 July
The Crowd Safety personnel is close to the audience
The Crowd Safety personnel is close to the audience

Safety at the stages

Roskilde festival has a number of stages all different in size and facilities. To create the optimal environment for a safe festival there are a number of common safety facilities and rules at the stages for personnel, chain of command, communication with the audience, escape routes, etc.

Roskilde festival has a number of stages all different in size and facilities. To create the optimal environment for a safe festival there are a number of common safety facilities and rules at the stages for personnel, chain of command, communication with the audience, escape routes, etc.

The Security Manager is the highest authority on every stage. The Security Manager is in charge of all communication and can call for external assistance such as police, fire department, ambulances or medical assistance.

Next to the Security Manager there are a number of other service personnel with specific functions, among those are the Crowd Safety personnel who have close contact with the audience ensuring a good concert experience for everyone. The Crowd Safety personnel also have as their duty to notice any emerging problems in the crowd. All Crowd Safety personnel have passed a specific course in service and safety. This education ensures that they know how to be at service to the audience and at the same time function as safety personnel.

At all stages messages can be given to the audience – both through the stage host and via text messages on the big screens on and next to the stage. It is up to the Security Manager for each stage to coordinate and decide which messages are given to the audience. Furthermore, at certain concerts, video cameras assist in surveillance of the crowd. The Security Manager has constant contact with the auditors of the videos, so fast action can be taken in emergencies such as dangerous pushing or jostling in parts of the crowd.

All stages are set up to give the best concert experience without hindering access to the escape routes. This means that there is a good view to/from the stage, that the Crowd Safety personnel can survey the area, that the audience is not under too much pressure from the crowd and that it is possible to exit the concert area if necessary.

On the two largest stages there is a special gate and pit system for the audience closest to the stage. In the pits only a limited number of people are admitted through the gates, and ‘traffic lights’ signal whether a pit is full or still has room for more people.

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