ACCESS & WRISTBANDS
Your wristband gives you access to the festival areas, so take good care of it. If your wristband is damaged or broken contact one of the ticket offices at Entrance East, West or the festival train station, where the situation will be  assessed. If your wristband is stolen you must immediately report the theft to the police and then bring a copy of the police report to the nearest ticket office, where the situation will be assessed. Stolen wristbands are usually not replaced by Roskilde Festival. Instead you should contact your home or travel insurance provider for information about replacement of stolen wristbands. (see special entrance map)

Anyone caught without a wristband on the festival area will be liable to pay a fee of DKK 3,500. When the fee is paid you will be offered a ticket without any additional charge if the festival is not sold out. [to the top]

AGE
When you turn 15 you are old enough to explore Roskilde Festival on your own. If you are under 15 years of age you must be accompanied by an adult (18+) whom you know. Please note that it is illegal to serve alcohol to under 18's in Denmark.[to the top]

AGORA
The agoras are the squares and meeting places of the different neighbourhoods in the camping area. Every agora has a tower marked clearly with a letter. The tower is also the contact point if you need help, in the event of trouble, or any other instance, where you require assistance. The tower serves as the base for the festival’s service attendants who are there to assist you if need be. Find them by the tower or out and about in thecamping area. (see map) Some of the agoras have different identities – Cinema City, Game City, Dream City, and Street City– where there will be decorations, activities and events. The main activities at the agoras will take place from Sunday 30 June to Wednesday 3 July. [to the top]

ATMs
There are 10 ATMs located at CITYCentres East and West, respectively, and additional ATMs can be found at the festival site. (see map) Keep yourself informed via the signs or ask at the information office. [to the top]

BEVERAGES AND PRICES
At the camping area you can buy beer, water, juice and wine in bottles, cans, cartons and crates. At the festival site, beverage stalls serve drinks in plastic cups with a refund charge.

You may bring one beverage in a container up to 0.5 liters to the festival site. The container must not be made of glass and it must be included in our refund system to ensure that we minimize waste and do not affect the environment. You can still bring empty containers regardless of shape and size as long as they are not made of glass. We check at all entrances. At the campsite you can still bring all kinds of glass and plastic bottles, metal cans, etc. Refund stalls are located all over the festival area – see Refund

Beer sale
Beer and soft drinks are sold at CITY centres East and West and at the Get A Tent site. (see map) In addition, we have three sales-from-trailers at the campsite – by the festival station, at Agora G and entrance East – where you can buy crates of cold beer. Payment by card only. At the festival site you can buy beer and soft drinks at all Tuborg stalls and at some food stalls. You can also buy beer in the pits in front of Arena and Orange Stage.

*) The beverage sale is located in the Pavilion area.
**) The stalls by the stages are open until approx. 15 minutes after the last performance.
***) The beverage sale by Orange Stage is open until after the last concert and by Arena until 04:00.

Sale of beverages from trailers is open daily 10:00 to 04:00.

Prices
Tuborg beer 33 cl in crate with 24 cans DKK 190
Tuborg beer 30 cl cup DKK 25
Tuborg beer/Classic 50 cl cup DKK 38
Tuborg Gold beer 50 cl can DKK 40
Soda 50 cl plastic bottle DKK 25
Somersby cider 33 cl can DKK 35
Cocio chocolate milk 40 cl cup DKK 26
Mineral water 50 cl plastic bottle DKK 16
Burn 50 cl can DKK 35
Red and white wine carton DKK 75
Hard liquor in bottle with soda, ice and cups from DKK 220

All prices include refund (if any). [to the top]

BICYCLES
You are allowed to bike around the camping site - but the festival site is off limits for bicycles. You can park your bike at entrance East and West and immediately north of the festival site. (see map) [to the top]

CAMPING
You can camp at the entire camping area (East and West) (see map) and in other specific areas such as Get A Tent, Get A Place, Caravan Camping, MC Camping and Sleep-In buses (see map). The different camping areas are divided into lettered and numbered spaces. All camping areas open at 18.00 on Saturday 29 June and close at 14.00 on Monday 8 July. The service attendants can help and guide you in the placement of tents and how to dispose of waste.

Payment for caravans and motorbikes
You have to pay an additional fee when you bring caravans, sleep-in buses and motorbikes to the festival.

Caravans: 400 DKK (365 DKK in advance purchase)
Motorbikes: 250 DKK (210 DKK in advance purchase)
Sleep-in buses: 1,050 DKK (no advance purchase possible)

All fees are per vehicle and include unlimited inhabitants.

Tents and caravans
There are no requirements regarding spacing of tents on the campsite, but the fire authorities require that there be at least 3 metres between caravans. Caravans will be escorted into place by a service attendant. All fire access routes must be kept completely clear from items and equipment such as tents, guy lines and rubbish. The fire authorities must be able to move around unhindered. 

Yes!

• Regular lightweight camping furniture
• Folding and auto tables
• Small beach and folding chairs
• Sleeping mats and foam mattresses
• Marquees

No!

• Living room furniture, such as armchairs, sofas, coffee or dinner tables
• Building materials of any kind
• Generators and domestic appliances.

Fire
In areas with many people camping close together open fire is dangerous, and therefore no open fire is allowed on the camping areas. This includes campfires, torches, candles, camping stoves and barbeques. All cooking must be done at the cooking islands by the agoras. Here you’ll also find a communal barbeque. 

Cooking Islands
There are cooking islands at the agoras where you can use camping stoves, disposable barbeques, the communal barbeque or the communal campfire spot. Service attendants will guide you in the use of the cooking islands. 

Furniture
Living room furniture and other similar flammable objects cannot be brought on to the camping area for fire safety reasons. This does not apply to regular lightweight camping equipment, built-in objects in caravans or other equipment normally used when camping in tents. However, there is an area with unique opportunities for bringing and building stuff, ect.

Read more about DREAM CITY.

Silent & Clean Area
Silent & Clean by Agora J in Camping East is for those of you who wish to stay in an area that is kept cleaner and where there are no noisy parties and loud music constantly. The area will be under supervision and everybody is encouraged to help each other make sure the area is a nice place to be. Music cannot be played in the Silent & Clean area from 22:00 – 10:00.

Clean area
As a new feature this year there will be camping areas called Clean, which will be kept cleaner. The Clean areas are situated at B, E, F, K & M. In these areas there will be increased focus on waste disposal, and all are encouraged to help each other make the area a nicer and cleaner place to be. Please note that the Clean areas are not Silent. [to the top]

CINEMA
Cinema City by Agora N shows films throughout the festival week and admittance is free. (see map) [to the top]

CITY CENTRE EAST AND WEST
There will be CITY centres at camping East and camping West. (see map) The CITY centres are the shopping streets and market squares of the festival city and house a variety of services and exciting activities that make the CITY centres worth a visit. Here you’ll find an agora, ATMs, merchandise sale, first aid station, beer sales, refund stalls and food stalls. At the CITY centres chosen stalls are open around the clock from Saturday 29 June at 18:00 until Monday 8 July at 12:00. [to the top]

CONDOMS
You can buy condoms at the pharmacy and the kiosks. [to the top]

CURRENCY
All stalls receive other currencies than Danish kroner (EUR, NOK, SEK, GBP, USD) and many stalls accept credit/debit cards. You can get cash back during a purchase if the stall has sufficient cash available (only applies to Dankort transactions). The maximum amount for such a withdrawal is 500 DKK and you can only withdraw bank notes. Change is only given in Danish kroner. [to the top]

DISABLED PEOPLE
During the festival wheelchair users have the possibility to watch concerts from wheelchair platforms placed near the stages and they have first priority here. Parking and toilet facilities for the disabled can also be found by the stages.

Ryttergården
At Ryttergården located in Hall 45 (see map) you can get help with minor repairs of assistive technology, have a cosy chat with others, or perhaps have a well-earned rest if you are not living or camping nearby. The volunteers of Ryttergården can also be of assistance with further information on possibilities and facilities for disabled people on the festival, and they welcome comments, wishes and ideas from the festival participants. Access to Ryttergården is through the entrance opposite the Sleeping Village. See map for details.

Ryttergården has a help line, +45 51 58 68 55, and it is open 09:00 - 01:00 from Thursday 4 July at 13:00 until Sunday 7 July at 22:00.

Recharging of wheelchairs can be done at the cloakrooms and at Ryttergården. 

Opening hours for Ryttergården:
Thursday 4 July: 14.00 – 01.00
Friday 5 July and Saturday 6 July: 09.00 – 02.00
Sunday 7 July: 09.00 – 01.00 [to the top]

EARPLUGS
During the festival earplugs are sold at the pharmacist, all drink stalls as well as merchandise stalls. Earplugs are recommended for anyone staying for long periods in very noisy environments. [to the top]

FIRST AID
First aid stations are located at CITY centre East and West as well as at four smaller protruding first aid booths at four chosen service towers. The service tower by area B (see map) is open around the clock from 18.00 on Saturday 29 June until 12.00 on Monday 8 July. The service towers by the swimming lake, Agora M and by Caravan are open daily from Saturday 29 June until Monday 8 July between 10:00 and 02:00. There is also a first aid station open around the clock on the festival area just west of Orange Stage – it’s open from 17.00 Thursday 4 July until 08.00 Monday 8 July. At the first aid stations (CITY centre East and West and west of Orange Stage) you’ll be able to store insulin and other medicine that requires cooling. First aid stations are clearly marked by a first aid sign.

Psychological first aid
The Danish Emergency Office can be contacted by phone +45 70 120 112 between 18.00 Saturday 29 June and 14.00 Monday 8 July, if you are in need of psychological first aid. 

On-call doctor
From Sunday 30 June until Sunday 7 July there will be an on-call doctor service at the first aid station at CITY centre East. The on-call doctor service is open daily 09:00 – 22:00. [to the top]

FISHING LAKE
At camping East by Agora J (see map) you can fish in the artificial lake. You are welcome to bring your own gear but you can also rent it. [to the top]

FOOD
The festival's many food stalls serve everything from sushi to open-flame grilled steaks - and all types of beverages are on offer, from beer and soda to milkshakes. The selection of food and beverages is characterised by quality, and there is something suiting every taste and from many corners of the world.

We make heavy demands on the quality of raw materials and hygiene in the stalls and strive to use organic products produced in Denmark. The food stalls are chosen because of their ability to live up to this food policy. All food stalls sell at least one vegetarian dish.

APPetizer
Get an overview of all the different food stalls at the festival. Search on area, how much you feel like paying and what kind of food you are craving - and the APPetizer will tell you where to go. With the APPetizer you can also read descriptions of all the food stalls, rate your favourit stalls or check out how other people have rated them before visiting.

To allergics
If you suffer from allergies, or if you are generally interested, you can always ask about the ingredients in the dishes at the food stalls.

*) Food stalls in the Pavilion area are open from Sunday 30 June to Wednesday 3 July at 12:00 - 24:00.
**) On the night after Sunday 7 July, a few stalls are open for a longer period of time.

This year Refund is handled by CARE Danmark, which is an independent section of CARE International, one of the largest relief and development non-governmental organization in the world. [to the top]

GARBAGE
Help keep your festival clean. The service guards at the camping area hand out garbage bags for all camps. We ask you to put filled garbage bags in the waste containers at the agoras. (see map) You can also give your filled garbage bags to the small bin lorries that daily drive around at the entire camping area. And if you need extra garbage bags, you can pick them up at the service tower at your nearest agora. Read more about our environmental policy. [to the top]

GATE NUMBERS
The many entrances to the camping area and the festival site are shown with gate numbers. You can see them on the map. [to the top] 

GRAVEL PIT
The gravel pit south of gate 10 is this year split in two. (see map) one half is occupied with camping area and Apollo Zone. The rest should still be allowed to rest, and is therefore not ready for camping. We hope that the whole area is ready for Roskilde Festival 2014. [to the top]

INFORMATION OFFICE
At the audience information office you can get answers to all practical questions concerning the festival such as train and bus timetables, location of stalls, etc. If you wish to report a missing person, please contact the police. The information office is located by Gate 10 on the road “Along The Railroad” between the entrance to the Pavilion and the railroad bridge, and will be open around the clock from Saturday 29 June at 18:00 until Monday 8 July at 12.00. (see map) [to the top]

INTERNETCAFÉs
There is one internetcafé located in the Pavilion area at Gate 10. (see map) The café is open all days during the festival from 12:00 to 22:00. [to the top]

KIOSKS
The camping site has kiosks in CITY centre East and West. On the festival site kiosks can be found by the trade area west of Orange Stage. All kiosks sell an assortment of everyday goods, newspapers and earplugs. Cigarettes are sold at small tobacco stalls in the CITY centres as well as in the vendor areas west of Orange Stage, near Pavilion and near Arena. (see map) [to the top]

LAUNDRY
At the laundromat at Agora C (see map) you can get your clothes washed and dried. Washing of 5 kg clothes costs 40 DKK and drying costs 30 DKK. [to the top]

LOST PROPERTY
Lost property should be handed in immediately at the audience information office by Gate 10 on the road “Along The Railroad” where it can be claimed until Monday 8 July at 12.00. (see map)

Unclaimed lost property can be claimed after Roskilde Festival at the festival secretariat, Havsteensvej 11, 4000 Roskilde on Tuesday 9 July and Wednesday 10 July from 10.00 – 18.00. On Thursday 11 July remaining lost property will be delivered to the lost property office of Midt- og Vestsjælland’s Police in Roskilde, Skovbogade 3, 4000 Roskilde, phone: +45 46 35 14 48. Read more about safety at the festival. [to the top]

LUGGAGE STORAGE
At every Agora in the camping area, a free luggage storage is available. They are open around the clock from 07.00 Saturday 29 June until 12.00 Monday 8 July. Regular items such as coats, bags, tents and valuables can be stored here. (see map)

The luggage storages will not store loose money and take no responsibility for money stored in the checked-in items. A storage for small items is situated in the information office by Gate 10 on the road ‘Along the Railroad´.

Cooling elements
In the luggage storages at CITYcentre East and West cooling elements can be exchanged free of charge. [to the top]

MAP
Where are you going to camp? How does the festival site look this year? And where exactly is Roskilde Cinema located? You can find all this on the map of Roskilde Festival 2013 Also, have a look at our special entrance map. [to the top]

MEMORIAL
Out of respect for the nine young men who lost their lives on 30 June 2000 at Roskilde Festival and their relatives, the festival established a memorial in 2001 at the western border of the audience area of Orange stage. The place was established in order for us to commemorate and remember “…how fragile we are…”. Lars Skov Nielsen has created the sculpture at the site.
[to the top]

MERCHANDISE
Our merchandise stalls sell official festival merchandise such as T-shirts with short and long sleeves for men and women, sweatshirts, key hangers, mobile phone chargers, earplugs, etc. In addition, all merchandise stalls sell festival programmes incl. band schedule for DKK 20 and earplugs for DKK 10. The stalls are located by the stages – east of Orange Stage by the entrance to Nordic, at the Pavilion area, by Arena and at CITY centres East and West. (see map)

Merchandise stalls opening hours
Thursday 4 July 17:00 - 02:00
Friday 5 July 10.00 - 02:00
Saturday 6 July 10:00 - 02:00
Sunday 7 July 10:00 - 22:00

The stall at the Pavilion area is also open from Sunday 30 June to Wednesday 3 July at 12:00 to 24:00. The stalls at the CITY centres are open Saturday 29 June at 18:00 to 02:00 and from Sunday 30 June to Sunday 7 July at 10:00 - 02:00. It's also possible to buy your merchandise at the rfshop [to the top]

MOBILE PHONES and CHARGING

Mobile phone charging
In the luggage storages at the agoras, you can get your mobile phones, digital cameras and other electronic devices charged if you bring along a charger. The cost is 10 DKK per charging. Mobile phones etc. left for charging and not claimed by Monday 8 July at 12.00, will be handed over to the police. 
You can also get the Volt recharging service if you want your phone with you day and night.

Car batteries
Car batteries can be charged at CITY centre East and West, Agora G and Agora L. (see map) There is a deposit of 250 DKK the first time the car battery is handed in for charging, and a charge costs 150 DKK. When the festival is over, you can choose either to take the battery home with you or hand it in along with the receipt and receive the 250 DKK in return. Chargers are not required. [to the top]

NEWSPAPER
We produce a daily Danish-language (no English-language version is available) newspaper called Orange Press from Monday 1 July to Sunday 7 July. You can get the newspaper for free all over the festival area. [to the top]

PARKING
General parking rules

• You are not permitted to sleep in your car
• You may not use open fire, gas stoves or other sources of heat in the parking areas

There is no surveillance in the parking areas, and your own insurance policy must cover any damage or theft. Roskilde Festival recommends that everyone uses public transportation or rides their bike. It’s better for the environment and means that we can use the areas for camping instead.

All parking areas are open around the clock from Friday 28 June at 15:30 until Monday 8 July at 15:00. (see map)

Paid parking
The parking areas have been moved further away in order to favour the camping area. The few who need to park close to the festival can pay to park in an area between Køgevej and Vor Frue Hovedgade. There is space for 1250 cars and the charge is 365 DKK per car when you buy a ticket in advance purchase and 415 DKK per car when paying on site. The payment covers parking in the area the whole festival period. There is a similar parking area near Entrance West with space for 1200 cars. A token for display in the window of your car is given and will allow you access to parking area you have paid for.

Bicycle parking can be found at Odeon, by Entrance East and West, and on the car park near Darup Idrætscenter. Bicycle parking is free. [to the top]

PHARMACY
During the warm-up period the pharmacy is located at CITYcentre East by the first aid station. (see map) After the festival opens you can find it by the first aid station west of Orange Stage. Here you can purchase the most common over-the-counter medication, sunscreen, earplugs and condoms as well as hand in prescriptions. The pharmacy is clearly marked with signs. [to the top]

PHOTO AND VIDEO
You are allowed to take pictures with ‘still photo’ cameras and mobile phones (without flash in front of the stages). Permission to record sound/motion pictures at the festival area is not granted to the audience. [to the top]

POLICE
The police will be present at the festival, but if you have any enquires please go to the police station at Skovbogade 3, 4000 Roskilde in person or call +45 114.

In case of emergency the police recommend that you only use the 112-app, which can track your position and make it easier for the ambulance service to find you. [to the top]

POST
Post can be dropped off at the information office at Agora G. (see map) [to the top]

PROGRAMME BOOK
When you get your wristband at the festival you also get a programme book with info on some of the events happening at Roskilde Festival. If you should lose the book or if you simply want a new copy, you can buy it in our merchandise stalls. The price is DKK 20.

Band schedule
The band schedule is produced separately and handed out together with the programme when you exchange your ticket for a wristband. When buying a festival programme the band schedule is included. See Merchandise. [to the top]

RADIO
Roskilde Festival operates its own radio station before, during and after the festival on the frequency 92.3 MHz. The studio is located at Agora G. (see map) [to the top]

REFUND
Refund charges are levied on containers sold from the beverage stalls.

• Container with a Roskilde Refund label DKK 1
• Container with refund label A DKK 1
• Container with refund label B DKK 1.50
• Container with refund label C DKK 3
• Empty beer and soda crate (Danish) DKK 5
• Cardboard carrier DKK 1
• Jug DKK 5
• Lid from jug DKK 1
• Mug with festival logo DKK 10

We do not accept containers without an official refund, but you can donate them to the volunteer refund collectors at the site. Cans must be able to “roll” and the refund label has to be visible.

*) Servicecenter East/West is open all day from Saturday 29 June at 18:00 till Monday 8 July at 14:00.
**) The refund stall is situated in the Pavilion area.
***) Køgevej is open all day from Sunday July 7 at 10:00 till Monday July 8 at 14:00.

You can also donate your refund to volunteers from several humanitarian organisations who collect for their own projects against poverty. All official refund collectors can be recognised by the turquoise-coloured vest. [to the top]

ROAD NAMES
On the camping site all major roads and traffic veins are marked by names making it easier to locate places on the map. [to the top]

SHOWER
Cold showers are free of charge and can be found at Agora C and L. (see map) Hot showers are also found at Agora C and L as well as at G/H, M and P, at Get a Tent Downtown and Uptown, and at Caravan Camping. Hot showers are 25 DKK.

Opening hours for hot showers:
Saturday 29 June 18:00-22:00
Sunday 30 June to Sunday 7 July 08:00 – 22:00
Monday 8 July 08:00-12:00 [to the top]

STAGES
Roskilde Festival features the following stages: Orange Stage, Arena, Cosmopol, Apollo, Odeon, Pavilion and Gloria. Apollo Countdown and Pavilion Junior will stage acts during the first four days of the festival from Sunday 30 June to Wednesday 3 July. See map for the location of the stages. [to the top]

SUPERMARKET
You can buy your groceries at the supermarkets located at CITY centre East built in collaboration with Kvickly and at CITY centre West in collaboration with Fakta. (see map) The supermarkets do not accept cash, only credit cards. The supermarket in Camping East is open daily from 07:00-04:00 and the supermarket in Camping West is open daily from 07:00-03:00. [to the top]

SWIMMING LAKE
Go for a refreshing dive into our very own swimming lake in Relax City, which can be found at Agora K (see map). The swimming lake is open to all festival guests free of charge as long as you are not intoxicated. Lifeguards attend the swimming lake. [to the top]

THEFT
What to do if you have something stolen from you? First you should contact the Information Office (see map) and then you should report the theft to the police. You can either visit the local police station at Skovbogade 3, 4000 Roskilde or report the theft through their website. Read more about precautions. [to the top]

TICKETS
If the festival is not sold out, tickets are available at the entrances. Junior tickets (10-14 years) are available even if the festival is sold out. A limited number of single day tickets will also be on sale at the entrances unless they have been sold out before the festival starts. [to the top]

TOURIST INFORMATION
Roskilde Lejre Tourist Bureau can help you with practical information about the city of Roskilde. The address is Stændertorvet 1 in the centre of Roskilde. (Tel.no. +45 46 31 65 65). You can also visit visitroskilde.dk [to the top]

TRANSPORT

Bus
Shuttle buses run between Roskilde Station, Østergade and entrance East/West. The buses will run from Saturday 29 June 7:00 at the times listed below.

From Monday 1 July the buses run between Roskilde Station and the festival site around the clock until Monday 8 July 15:00. Single fare: 20 DKK. 

Night bus
A night bus will run non-stop from the East entrance to Copenhagen City Hall Square according to the schedule below:

Single fare: 80 DKK

Bus to the shopping mall RO’s torv
From Monday 1 July until Sunday 7 July a shuttle bus will run between Entrance East and RO’s torv. The bus will run from Monday 1 July at 09:00 according to the timetable below.

Single fare: 20 DKK

Taxi
A taxi stand is established near the bus stands next to the East and West entrances. We encourage everybody not to use pirate taxies. Another taxi stand is between Gate 3 and 16 by the bike parking area.

Train
A train service will run in both directions between Roskilde Station and Entrance Platform (camping area West) according to the timetable below:

Between 08:07 and 18:47 the train will depart every half hour and from 19:47 it will depart every hour. Nights after Thursday, Friday and Saturday at 01:09 and 02:09 trains will go directly to Copenhagen Central Station stopping at most stations on the way.

Friday and Saturday trains also run at 03:09 and 04:09.

Single fare to Roskilde Station: 20 DKK.

DSB and MOVIA fares apply if you are travelling further than Roskilde Station.

A single ticket, which will cover the whole trip from Entrance Platform to Copenhagen Central Station, can be bought for 80 DKK, and 90 DKK will cover the journey to Copenhagen Airport. Trains to Malmö depart from Copenhagen Central Station throughout the day and night.

Please note that it is now possible to take the train from Roskilde Station to Entrance Platform from 08:07 on Saturday 29 June. From here you can walk to the temporary waiting areas for Entrance West 1 and West 2 if you have a valid entrance booking. 

Going home
Copenhagen Central Station
Trains will run directly from Entrance Platform to Copenhagen Central Station stopping at Roskilde Station and Høje Taastrup Station. First departure will be Sunday July 7 at 09:07 with further departures twice an hour until Monday July 8 at 02:16. 

Aarhus
There will be 3 direct departures to Aarhus on the night after Sunday July 7. Departure times are 01:26, 02:50 and 04:09. The trains will stop at: Ringsted, Slagelse, Nyborg, Odense, Middelfart, Fredericia, Vejle and Horsens. 

Jylland
Trains bound for Jylland will depart from Roskilde Station daily at 22:52, 23:53, 01:00 and 02:43.

Single fare from Entrance Platform to Roskilde Station: 20 DKK

DSB and MOVIA fares apply if you are travelling further than Roskilde Station. Timetables are posted at Roskilde Station, Entrance Platform, at the information office and will also be displayed on information screens at the larger stages of the festival site.

DSB’s website www.dsb.dk features a link to changes in train traffic in connection with Roskilde Festival

Ticket Sales
DSB will have an independent ticket sales booth at Entrance Platform. Here you are able to buy train tickets and ticket coupons, pick up pre-ordered tickets, reserve seats, as well as get information about train departure times, prices, DSB Wildcard etc.

Ticket Sales opening hours
You can buy tickets for destinations throughout Denmark as long as trains depart from Entrance Platform. Tickets for foreign destinations will be available between Sunday 7 July and Monday 8 July 14:00. At other times tickets for foreign destinations can be bought at Roskilde Station or by contacting DSB by phone 7013 1415.

Guides at Roskilde Station
From Saturday 29 June guides at Roskilde Station will help you board the correct busses or trains to the festival site. [to the top]

WASTE AND THE ENVIRONMENT
Help us by keeping the festival clean. Service attendants are visible at the camping areas and distribute waste bags to the camps. When used we ask you to deliver them to the dustbins at the Agoras. (see map) You can also hand in your filled waste bags to the small garbage trucks that operate daily on the camp site. Read more about our environmental policy. [to the top]

WATER
Free water can be obtained at water taps located by most toilets on the camping site as well as on the festival site. During concerts free water is distributed in front of the stages. [to the top]

Wi-Fi
Roskilde Festival provides WiFi-hotspots in selected areas of the festival site. In 2013 you will find WiFi-hotspots in the following areas: CITYcentre East/West, Dream City, all agoras, The Oval, Sonic Zone, Trade Zone, and Urban Zone. (see map)

You access the internet by connecting to the open network FestivalNet and then you will have the opportunity to buy access and log on via a web portal. The access is valid for the entire festival and in all areas. The price will be listed on the web portal prior to purchase. [to the top]