Guide for new volunteers

SCROLL DOWN

Is this your first time volunteering? Here we answer 15 common questions – covering everything from wristbands to special volunteer areas.

Soon it’ll be time to pack your festival bag and slide your sunglasses up onto your head, before taking off to Roskilde Festival 2025. Many amazing festival experiences await, but maybe you're also feeling a little nervous? Got everything sorted before takeoff? Don’t worry! Here’s a short guide to all the essentials.

Before the festival

You’ll receive your wristband at check-in in Building 6 at Roskilde Business College, Bakkesvinget 67.

To collect your wristband, you must bring photo ID and your personal check-in card. Your check-in card will be available on the front page of your People profile shortly before the festival.

The easiest way to get to check-in is by taking the free volunteer shuttles or the festival bus between Roskilde Station and Entrance West – both stop at the check-in location.

See check-in opening hours

As a volunteer, you can ride the shuttle buses for free.
The bus stops at Entrance East (Gate 3), Darupvej near Roskilde Festivalplads Station, Volunteer Camping, and Entrance West.

The shuttle runs around the clock from Saturday, June 28 at 16:00 until Sunday, July 6 at 07:00 – making it super easy to get around the festival site.

Take the volunteer bus to pick up your wristband
If you're going to check-in on Saturday, June 28 between 06:30 and 16:00, you can catch the bus between Roskilde Station and the check-in location.

Until 15:30, buses will be marked with a visible ‘Volunteer’ sign. After that, most buses will still pass by check-in.

Long-distance buses to and from the festival site
As a volunteer, you can also take Nobina's buses for free from Høje Taastrup, Køge Nord, and Roskilde Station to the festival site – even before you've picked up your volunteer wristband.
Just show your check-in card when boarding.

See departures here

Roskilde Festival is 100% non-profit.
This means that every year, we donate all our profits to charitable causes. We focus especially on initiatives that support the well-being and engagement of children and young people.

By volunteering, you’re directly helping to support meaningful causes and organisations around the world.
Thank you for volunteering!

View donation overview

To have the best volunteer experience, it’s a good idea to prepare for how you will carry out your volunteer role.

You don’t need to be an expert in your area, but we expect you to do your best and approach your tasks with commitment. If you do the following, you’ll be on the right track:

  • Make sure you know your shift schedule before the festival. If you haven’t received one, contact your supervisor.
  • Familiarize yourself thoroughly with your task description before your first shift. Don’t hesitate to ask your supervisor if you have any questions about your duties.
  • Only leave your shift once you have been relieved. If things are busy, feel free to offer to stay a bit longer.
  • Refer any questions you’re unsure about to the person responsible for the area.
  • Help your fellow volunteers, for example by showing your wristband at the gates, opening bags yourself, and so on.

Don’t worry – there’s help available if you’re missing information about your volunteer role.

Start by logging into your People profile using your personal login. People is Roskilde Festival’s volunteer database, where all volunteers have a profile. Here, you’ll find your team, your contact person, and important documents – like your check-in card for picking up your wristband.

Still have questions about your role? Reach out to your team leader – they’ll definitely be able to help you out.

All volunteers can book a spot in Volunteer Camping, as long as there are spaces available. Here, you can pitch your tent next to friends who are also volunteers. You’ll get a good night’s sleep, enjoy free hot showers, charge your phone, and buy food and drinks from nearby stalls.

If you want to stay in Volunteer Camping, you need to book a spot before the festival. You can do this through your People profile.

Explore everything you need to know about Volunteer Camping

If you'd rather camp with friends who aren’t volunteers, you’re welcome to stay together in Camping East or West with the rest of the festivalgoers.

Check out the full overview of other camping options

We've arrived at the festival!

As a volunteer, you get access to special areas reserved just for volunteers:

You have free access to Volunteers’ Village – the meeting place for all volunteers at Roskilde Festival and your go-to spot for recharging in calm surroundings.

In Volunteers’ Village, you can:

  • Take a well-earned break in the Volunteers’ Lounge. Stretch your legs, charge your phone, use free Wi-Fi – and enjoy complimentary hot and cold drinks.
  • Feel the volunteer community come alive in Unity, our gathering space offering morning singalongs, music quizzes, intimate live performances, and cozy activities that bring volunteers together across teams.
  • Drop by Volunteers’ Garden, where you can join activities like yoga and meditation or relax in the alcohol-free garden. You might even treat your feet to a free foot soak.
  • Enjoy a cold refreshment in Bar Rock, the heart of social life in the Village – perfect for dancing, fun conversations, and meeting new and old friends.

Read more about Volunteers’ Village

You can also enjoy volunteer-only facilities at the campsite in our cozy Volunteer Hub East, where you’ll find hot and cold refreshments – and free hot showers. You’ll find the Volunteer Hub in East City.

In addition, there are a number of restricted-access areas where only volunteers with specific tasks are allowed. If you need access to these, your team leader will make sure you get the right wristband.

See the full overview of access zones

Get this year’s unique volunteer print on your own t-shirt, tote bag, bucket hat, or any other cotton or polyester textile. The “Volunteer Print” is included with your wristband and can be used at the Main Merchandise Booth near Gate 8.

Læs alle detaljer om frivilligprintet

As a rule, you will always get a meal and something to drink during an eight-hour shift. This will either be from the stall where you are working or in the form of a meal voucher that you can use at the festival’s food stalls.

If you have many short shifts during the festival, you may not be guaranteed a meal for every shift. If you’re unsure about meals during your shifts, please contact your team leader.

There is no food provided when you’re off duty, but you are welcome to bring your own food. There are campfire areas available where you can prepare your meals.

At Roskilde Festival, you’re rarely alone, even if you don’t know many people attending. The festival has a unique atmosphere that makes it easy to start conversations with others.

It’s the same as a volunteer! You become part of a very special community, both during your shifts and when you enjoy the many festival offerings.

If you find it hard to connect with others, ask your fellow volunteers on your team if they’d like to explore the festival city together. And remember, you can always join the larger volunteer community in Volunteers’ Village, where there are plenty of activities that bring people together!

My volunteer task

As a volunteer, you are a co-creator of Roskilde Festival. You are the face our attendees meet and an active ambassador for the festival. Therefore, we expect you to:

  • Think of yourself as a co-creator of both your own and everyone else’s festival experience. Be the volunteer you would like to meet yourself!
  • Treat everyone with tolerance and respect – and make sure others do the same.
  • Contribute to a safe and peaceful festival by always being the one who helps solve conflicts rather than escalate them.

Regarding your specific tasks, we also expect you to:

  • Arrive on time.
  • Take responsibility. Familiarize yourself thoroughly with your task description before your first shift. If you’re unsure about your duties, speak with your supervisor.
  • Only leave your shift once you have been relieved. If it’s busy, feel free to offer to stay a little longer.
  • Immediately notify your supervisor if you are delayed or unable to attend your shift.
  • Refer any questions you are unsure about to the person responsible for the area.
  • Speak politely and respectfully to both guests and your fellow volunteers.
  • Help your fellow volunteers, for example by showing your wristband at the gates, opening bags yourself, and so on.
  • Not consume or be under the influence of alcohol or drugs while on duty.
  • Help collect and sort waste and be mindful of minimizing garbage.
  • Clean up completely after yourself at the campsite before going home.

When you’re not on duty as a volunteer, we hope you spend your time however you like best – whether that’s relaxing at the campsite, taking a swim in the lake, dancing in front of the stages, or partying in Dream City.

That said, we naturally expect you to show up to your shifts ready and sober – prepared to do your best.

You must, of course, show up on time for all your shifts. Additionally, we have clear expectations that you are sober while on duty.

If you are under the influence of alcohol or drugs during your shift, this will result in immediate dismissal from the festival, and you will be charged a fine of 4,500 DKK.

If you are delayed or unable to attend your shift, you must notify your team leader immediately!

If you fail to show up for a shift without a valid reason and without informing your leader, Roskilde Festival may revoke your wristband and charge a fine of 4,500 DKK. Additionally, you will be banned from volunteering at the festival for the next three years.

If you get sick during the festival and are unable to attend your shift, you must contact your team leader immediately.

Together, you will find a solution – either by swapping your shift with someone from your team or by revoking your wristband and sending you home from the festival site so a new volunteer can take over your shifts.